Shipping Policy

Shipping and Delivery Policy

We currently only deliver Orders placed via the Website to addresses within the United Arab Emirates and GCC. A variety of Order delivery/collection methods are available as set out below. However, we constantly strive to improve customer experience and may introduce additional delivery or collection methods. Please check back frequently to see if more options have become available.

 

UAE Delivery prices

Shipping Method	Cut Off	Cost	Cash On Delivery
Next Day	2:00PM	AED 15	AED 10
Same Day	12:00PM	AED 25	AED 10
2 hours Delivery	Between 8:00 to 17:00	AED 35	AED 10

 

 

GCC countries (except UAE) delivery services:

Country	Cost	Cash On Delivery
Saudi Arabia	SAR 35	SAR 15
Bahrain	BHD 3.5	BHD  1.5
Kuwait	KWD 3	KWD 1.2
Oman	OMR 3.5	OMR 1.5
Qatar	QAR 50	Not available

 

 

General Conditions
Although we are strongly committed to delivering in the timelines estimated in our Order confirmation or displayed on our website or above, delivery timelines are estimates only. Time shall not be considered of the essence. Timelines start from Order confirmation. However, if we have not delivered your Order within 30 days of Order confirmation, we will provide you with a full refund. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.

Orders placed after the cut-off time and/or on any UAE public holiday will be deemed placed on the first day following the date on which the Order was submitted.

Orders are delivered daily excluding UAE public holidays. It is your duty to ensure appropriate access for deliveries, including in particular but without limitation on Fridays.